Viewpoint: Have It Both Ways
Peer Insight's consulting practice is organized to help clients tackle the challenge of fostering organic growth.
Our expertise in design and innovation is primarily applied to pure service environments such as financial services and hospitality or in manufacturing businesses that want to grow service revenues as part of an overall solutions strategy. We seek engagements that shift leadership mindsets and behavior, deliver disruptive new growth platforms, and build internal capabilities to innovate systemically and profitably.Our eclectic group of consulting practitioners come with backgrounds in business, design, anthropology, manufacturing, and education. Each have specialized expertise in innovation capability and growth platform development, facilitation of the evasive “fuzzy front end” of innovation, design of services through rapid prototyping and testing, and development of business models, market entry strategies and financial models.
A corporate culture dominated by Six Sigma management theory will be inclined toward inwardly-focused, continuous, incremental types of improvements in process, customer service, systems and operations. A culture that fosters disruptive innovation will be more entrepreneurial, outwardly focused on new markets, technologies and business models. You explore big new growth platforms that add significant chunks of revenue and profit.
- From "Viewpoint: Have It Both Ways," by Jeneanne Rae, June 11, 2007, BusinessWeek